Contact Us

For questions or concerns regarding your order, please email Customer Support at support@mymemoryring.com or contact us by telephone at 1-833-MYRINGS (697-4647). We normally respond within 1-2 hrs during normal business hours, or within 24 hours outside of normal business hours.

Hours of Operation:

09:00AM - 09:00PM EST

Our Mailing Address:
My Memory Ring
3481 S Dixie Hwy
Ste 287
Franklin, OH 45005
 
To check the current status of your order, click VIEW ORDER on the confirmation email that was originally sent to you after you placed your order.

Please remember, your order may come in separate packages if you have multiple item orders. Please allow 1-3 working days for order processing before shipment, and then approximately 2-3 weeks for delivery. Delivery times outside of the United States will be slightly longer. We will do our best to help you track your package if needed. Sometimes logistics delays do occur, so please contact us if you need help tracking down your order.